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Bridgend - A Welsh Market Town
The Bridge Pages Directory  > Local Government

Bridgend County Borough Council

01656 643643
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Bridgend County Borough Council
Civic Offices
Angel Street
CF31 4WB | Get Directions

We believe all our customers should receive the best possible standards of customer service. To make sure you receive a high quality service, we have made these commitments to you. We will:

  • put the customer, at the heart of everything we do;
  • promote equality and treat you fairly and with respect;give you choices about how and when to contact us;
  • be friendly, approachable and professional;
  • create a welcoming atmosphere in our public buildings;
  • answer your enquiry at the first point of contact whenever possible;
  • provide straightforward information about our services;
  • deal with enquiries and complaints carefully, quickly and openly;
  • take care to preserve your privacy and security;
  • make sure that services meet your needs by listening to what you say;
  • correct things promptly if they go wrong, and learn from complaints; and
  • develop and support our staff to deliver these commitments.

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Mid Glamorgan
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